Terms and Conditions

Please read the following Terms and Conditions for using Export Genius Online Platform and Services. By accessing or using our platform, websites, and our services, you hereby agree to be bound by the terms incorporated herein by reference. If you do not expressly agree to all the terms and conditions, then please do not access or use our websites or our services.

Acceptance of Terms

The following Terms and Conditions are a legally binding agreement that shall govern the relationship with our users and others who may interact or interface with Export Genius located in New Delhi, India, and our subsidiaries and affiliates, in association with the use of the Export Genius Online Platform, Websites, and Services, which shall be defined below.

1. Copyright and Trademark Information

Information on this Website such as text, images, graphics, reports, data, links, and other materials contained on the Website are property of Export Genius. The Logo of Export Genius is a registered trademark under the applicable laws of India. Other product or service names or logos appearing on this Website are either trademarks or registered trademarks of Export Genius.

2. Modification of Website, Data, and Content

This Website, Data, and Content are subject to modification by Export Genius to reflect technical, statistical, managerial, market-based, or similar changes that Export Genius determines in good faith are required or desirable. Export Genius also may make changes to any products or services, Points, Country’s Data, or pricing of data offered on this Website at any time, without any prior notice.

3. Services Through The Use Of Website

The Website provides certain services and features to the users who – a) made no purchases or obtained subscriptions through a sum of fees, b) made some form of purchase, or c) obtained a subscription for use of the services in exchange for a sum of fees. The limitation in usage of the services and features depends on the kind of users, and each had to abide by the terms and conditions and privacy policy, including any additional agreement between you and Export Genius.

4. Right To Use The Website And Services

The right to use our website and services is limited in scope, revocable, personal, non-transferable, and non-exclusive. As long as the user will comply at all times with these terms and conditions and/or any other additional agreement between you and Export Genius, and the user will subject to the limitations set forth herein, Export Genius will provide you the access to use the website and services, and to the extent, any purchase has been made or any subscription has been obtained. You are responsible for accessing any internet service(s) and/or any equipment to access the website and services of Export Genius.

5. Right To Use The Content

You are allowed to view, copy, download, and print the content on either website or the Dashboard, under the given conditions that: the content will be used for your internal informational or educational purposes only, no part of the content shall be reproduced, transmitted or otherwise distributed in any form or by any means such as electronic or mechanical, provided content with copyright and trademark notices shall not be removed and will not be either modified, adapted or created derivative works, and none of the content available to you shall be mirrored for your own commercial or malicious purposes such as any fraudulent activity.

6. Disclaimer to use data

The services, data, information, and any other resource provided by Export Genius to you in any form – either through the website or intelligence online platform – are only for informational and educational purposes. Export Genius makes full efforts to provide data 100% accurate, however, we are not responsible for any loss, damage, or business interruption due to our data.

7. Disclaiming The Liability

All the content provided on this website of Export Genius does not claim or guarantee that: a) the information provided either from Export Genius or by a third-party source, is 100% accurate or complete, b) the functions provided on the website or Dashboard are error-free, c) there is no trace of defects or viruses coming from any of the third-party sources made available on the website. Under the compliance of these terms and conditions, Export Genius shall not be made liable for any indirect, special, incidental, consequential, or exemplary damages or the damages of profit, data, and cost incurred, obtained substitute goods or services, inability to use the website or the information contained on the site.

8. Login Credentials Safeguarding

You agree that you shall be responsible for protecting your username and password (“Login Credentials”) provided to you by Export Genius in order to access the global trade intelligence online platform. And that you shall be responsible for all the activities that occur using the provided credentials through your account. You agree that you shall be responsible for any loss of incurred expense or information and/or damage by you as a result of a failure of not safeguard your Login Credentials and that Export Genius is not responsible for any such loss or damage. You are required to notify us immediately in case of possible compromise of your login credentials safety and/or your login credentials have been used without your permission so we can act accordingly and take the required actions as soon as possible.

9. Terms For Renewal

Your subscription to services or access to any paid service will commence on the date you first purchased the services or otherwise get the authorization to use the services and shall continue till the ending period of your subscription to the service you purchased unless you have earlier terminated or extended pursuant hereto. If your service is ongoing, the terms of renewal will be automatically processed for a successive period equal to the duration of your obtained subscription or for the renewal period.

10. Our Right To Use For Publicity

Your purchase for any services or to obtain a subscription establishes granting the right to use your name and your company’s name and logo in any online or offline marketing campaign, online or offline printing materials, and on the website to bring out the association between you and Export Genius. The said terms do not apply only if there is a separate agreement made.

11. Payment Policy

In accordance with the subscription charges and billing terms in effect at the time of your subscription to the services, you shall pay all the charges associated with your account in Export Genius trade intelligence online platform. You shall be responsible for any and all use, sales, or any other taxes resulting from your use of any deliverables or services provided by Export Genius. Payment shall be made according to these terms and conditions or any additional written agreement between you and Export Genius.

12. Subscription Policy

We allow users to use our online platform maximum of 7 days as a free trial. After completion of the free trial, we charge automatically from your card as per the plan you selected at the time of the free trial. All our plans are automatically renewed until you cancel them. A plan cancellation request can be done online directly or by raising a ticket through email. We use third-party services for payment processing such as PayPal or Stripe Payment Gateway We do not store your card details in our data. All Payments are safe and secure through PayPal and Stripe Payment Gateway.

13. Data Delivery Policy

Export Genius makes all efforts to provide You with the most accurate and error-free global import-export trade data and market research reports. However, we do not take any responsibility for the accuracy of shipment as we receive data from Ports, Government Agencies, and other third-party sources. We do not take any responsibility for loss, damage, or business interruption due to our data.

14. Standards Of User Conduct

Users are required to abide by the following conditions in using the website to not: a) post any submission or transmit any information including data, text, image, chat, link, software or any other content that is, or considered offensive, unlawful, abusive, harassing, defamatory, offensive, obscene, hateful or threatening to any group or otherwise objectionable, b) sell or promote the product or service at an unlawful location, c) introducing viruses, worms, Trojan Horse or any other harmful code on the internet, d) display material that exploits children under the age of 18 years, e) promote or participate in a multi-level marketing or pyramid scheme, f) harass or embarrass another participant or user or any entity, g) impersonate any person including but not limited to any client, supplier, buyer, Export Genius official, or any other host or entity, h) violate any applicable local, state, national or international law either intentionally or unintentionally, i) post any submission or infringe in anyways that violate a copyright, patent, trademark, service mark, trade name, trade secret or other intellectual property right of any third party, j) post or disclose any personally identifying information on any person or entity without their consent, k) invade the privacy or violate any personal or proprietary right including intellectual property rights of any person or entity. In such conditions, Export Genius holds the right to remove such submissions and even can terminate your access to the website or any other service provided to you in any form.

15. Third-Party Website Links

This website may contain links to websites that are not directly connected to the services of Export Genius. These links are provided to the users of the website for convenience. In such a case, Export Genius is not responsible for any kind of content found on the third-party website. The third-party websites are independent in their conduct from Export Genius and hence, Export Genius does not hold any control over the third-party website. Links to any third-party website do not imply that Export Genius endorses or accepts any responsibility for the content or the use of the third-party website(s).

16. Approvals & Endorsements

Any sort of information which is the subject of profiles, reports, or any other information of a third party, if being provided by Export Genius – does not approve or give provision for the provided information. Export Genius does not give approval or endorse any product or service provided by a third party. Therefore, in any case, or event, including any reference to a third party, be interpreted as an approval or endorsement by Export Genius to the third party.

17. Copyright Issues & Procedures

In a case of copyright infringement due to any material, whether on the website or the platform – you found to be infringing your copyright, you may request the removal of the material(s) (or access thereto) by contacting us at [email protected] and providing the following required information: a) identification of the infringed material, including but not limited to the description and a copy of the location i.e. URL for the authorized version b) a statement claiming for your good faith over the issue that the complained material does not belong to the suspected (i.e. Export Genius), c) a statement that the information and claims you are making are true and accurate, and hence, under the penalty of perjury, either you are the copyright owner or authorized to act on behalf of the copyright owner, d) a signature or an electronic equivalent of the copyright holder or any authorized representative.

18. Indemnify

As per an express indemnity clause, you approve to indemnify, defend, and hold Export Genius and all its associates, including affiliates, officers, directors, employees, consultants, agents, representatives, licensors, and suppliers – harmless, and free from any claims, losses, liability, damages and/or costs (including attorney’s fees and costs) due to any of the following causes: a) your use of the website, services, and any other content, b) violation of these terms and conditions by you, including without limitation any representations and warranties or any agreements incorporated by reference, c) infringement by you or any other user from the use of your account, or any intellectual property or another right of an individual person or an entity.

19. Prohibition On Export

You approve of the conduct that you will not further export, resell or transfer any information, data, or services of any manner provided to you by Export Genius. Export Genius prohibits the export of its software and data to particular individuals, regions, and foreign states, and condemns any such activity by any user. You agree that you shall not export any information, data, or service to a restricted entity by Export Genius and you will not violate any laws that put restrictions on you. By using Export Genius services of all sorts, you agree to implement and maintain a proper code of conduct, along with reasonable and appropriate procedures to prevent unauthorized access to Export Genius data and/or services, and hence, you will notify Export Genius of any such attempt by you or any other user from your account.

20. Terms & Conditions Governance

By using the website or any other service provided by Export Genius in any form, and in any circumstances – you agree to comply with Indian laws, in order to maintain proper conduct. This Agreement will be governed by and construed in accordance with the laws issued by the Government of India, without any reference to conflict of law principles.

21. Entire Agreement Acceptance

These Terms and Conditions succeed all the previous communications, understandings, and/or any agreements of any nature between you and Export Genius, and these Terms and Conditions are the entire agreement between the parties relating to the subject matter herein, and shall not be modified except in the cases of exception where both parties signed a separate written agreement.

22. Final Remarks

These Terms and Conditions do not imply any sort of created partnership, franchise, joint venture, agency, fiduciary, or professional relationship between both the involved parties. No party is authorized to create or assume any sort of obligation or responsibility on behalf of (or in the name of) the other and to bind the other in any manner. You shall not assign or transfer these Terms and Conditions without Export Genius’s written consent prior to assigning them. Export Genius holds the ownership of all the intellectual property rights to its content, technology, software, documentation, and tools used in relation to the website, services, and/or content of Export Genius. Any notice sent under these Terms and Conditions must be provided in writing and will be effective once received. The headings and the descriptions used in these Terms and Conditions are only used for the motive of convenient communication to all the users and hence, shall not be interpreted in a literal way.

23. For Additional Information

If you have any questions or doubts about the rights and restrictions given above for using our Online Platform and Website, please go through our Cancelation Policy, Privacy Policy & Refund Policy or You may contact us or send an email to [email protected].

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